Music City Acoustics Return Policy

We want you to be 100% happy with your purchase. If you’re not satisfied, we accept returns on eligible items within 30 days of the delivery date, subject to the terms below:

• Restocking Fee: A 10% restocking fee will apply to all returned items.

• Condition: Returned items must be in new, unused condition, with all original packaging intact.

• Shipping Costs: Customers are responsible for all shipping charges to and from our shop. Original shipping fees are non-refundable.

• Return Authorization: Please contact us before returning any items so we can provide return instructions and ensure your return is processed smoothly.

Non-Returnable Items:

Custom products cannot be returned. This includes:

• Custom sizes

• Panels with integrated lighting

• Acoustic Art Panels

• Panels wrapped in special-order fabrics (any fabric outside our 15 standard colors)

If you’re unsure whether your order qualifies as a custom product, please don't hesitate to contact us before placing your order. We’re happy to clarify.